At KATANA , we are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, use our services, or interact with us online.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Who We Are
Miles Cooler LTD provides:
- Property consultancy services
- Mortgage advisory services
- Financial consulting
- Property sales and rentals
- Business and investment consultancy
- Appointment booking services
- Lifestyle and associated services
For any questions relating to this Privacy Policy or your personal data, please contact us using the details provided at the end of this policy.
3. Information We Collect
We may collect and process the following personal information:
Information You Provide Directly
- Full name
- Email address
- Telephone number
- Property requirements
- Appointment booking details
- Financial or mortgage enquiry information
- Messages submitted through contact forms
Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Pages visited on the website
- Website usage statistics
- Cookie preferences
4. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and requests
- Arrange property viewings and consultations
- Provide property, mortgage, or financial services
- Improve our website and customer experience
- Communicate updates or requested information
- Send newsletters, podcasts, or marketing communications where consent has been provided
- Comply with legal or regulatory obligations
We only process personal information where we have a lawful basis to do so.
5. Legal Basis for Processing
Under GDPR, we process personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
You may withdraw consent at any time where processing is based on consent.
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience.
Cookies may include:
- Essential website cookies
- Performance and analytics cookies
- Functional preference cookies
- Marketing or advertising cookies where applicable
Users can manage cookie preferences through browser settings or cookie consent tools available on the website.
7. Sharing of Information
We do not sell your personal information.
We may share personal information with trusted third parties where necessary to provide services, including:
- Lawyers
- Mortgage providers
- Financial institutions
- Developers and builders
- IT and website service providers
- Professional consultants
All third parties are expected to process personal data securely and in accordance with applicable data protection laws.
8. International Data Transfers
Where services involve international clients or partners, personal information may be transferred outside the European Economic Area (EEA). In such cases, we will ensure appropriate safeguards are in place to protect your information.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or contractual obligations.
10. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us directly.
11. Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Whilst we aim to use commercially acceptable means to protect personal data, no internet-based system can be guaranteed to be completely secure.
12. Third-Party Links
Our website may contain links to third-party websites, including partner businesses and external services. We are not responsible for the privacy practices or content of external websites.
Users are encouraged to review the privacy policies of third-party websites separately.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be published on this page with immediate effect.
14. Contact Information
For any questions regarding this Privacy Policy or your personal data, please contact:
Miles Cooler LTD
Website: Miles Cooler LTD
Email: [Insert Email Address]
Telephone: [Insert Telephone Number]
Office Address: [Insert Office Address]
Privacy Policy
1. Introduction
At Miles Cooler LTD, we are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, use our services, or interact with us online.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Who We Are
Miles Cooler LTD provides:
- Property consultancy services
- Mortgage advisory services
- Financial consulting
- Property sales and rentals
- Business and investment consultancy
- Appointment booking services
- Lifestyle and associated services
For any questions relating to this Privacy Policy or your personal data, please contact us using the details provided at the end of this policy.
3. Information We Collect
We may collect and process the following personal information:
Information You Provide Directly
- Full name
- Email address
- Telephone number
- Property requirements
- Appointment booking details
- Financial or mortgage enquiry information
- Messages submitted through contact forms
Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Pages visited on the website
- Website usage statistics
- Cookie preferences
4. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and requests
- Arrange property viewings and consultations
- Provide property, mortgage, or financial services
- Improve our website and customer experience
- Communicate updates or requested information
- Send newsletters, podcasts, or marketing communications where consent has been provided
- Comply with legal or regulatory obligations
We only process personal information where we have a lawful basis to do so.
5. Legal Basis for Processing
Under GDPR, we process personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
You may withdraw consent at any time where processing is based on consent.
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience.
Cookies may include:
- Essential website cookies
- Performance and analytics cookies
- Functional preference cookies
- Marketing or advertising cookies where applicable
Users can manage cookie preferences through browser settings or cookie consent tools available on the website.
7. Sharing of Information
We do not sell your personal information.
We may share personal information with trusted third parties where necessary to provide services, including:
- Lawyers
- Mortgage providers
- Financial institutions
- Developers and builders
- IT and website service providers
- Professional consultants
All third parties are expected to process personal data securely and in accordance with applicable data protection laws.
8. International Data Transfers
Where services involve international clients or partners, personal information may be transferred outside the European Economic Area (EEA). In such cases, we will ensure appropriate safeguards are in place to protect your information.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or contractual obligations.
10. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us directly.
11. Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Whilst we aim to use commercially acceptable means to protect personal data, no internet-based system can be guaranteed to be completely secure.
12. Third-Party Links
Our website may contain links to third-party websites, including partner businesses and external services. We are not responsible for the privacy practices or content of external websites.
Users are encouraged to review the privacy policies of third-party websites separately.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be published on this page with immediate effect.
14. Contact Information
For any questions regarding this Privacy Policy or your personal data, please contact:
Miles Cooler LTD
Website: Miles Cooler LTD
Email: [Insert Email Address]
Telephone: [Insert Telephone Number]
Office Address: [Insert Office Address]
